Sales accountability infrastructure

Every sales action,
captured and proven.

SteelTrap captures every sales action into a tamper-evident ledger, enriches it with call intelligence, and surfaces accountability gaps before they cost you the quarter.

SteelTrap
Accounts142
AccountOwnerStage
StripeSSScott SalugaNegotiation
NotionMRMia RobertsProposal
FigmaDKDevon KimQualified
AirbnbPNPriya NairDiscovery
DropboxLALuis AlvarezWon
LinearSSScott SalugaWorking
DatadogMRMia RobertsProposal
Capture

Capture every sales action the moment it happens.

The instant a rep changes a lead, logs a call, or closes a deal, SteelTrap writes it straight into an append-only ledger before any business logic runs. Nothing is sampled, summarized, or dropped.

  • Signed ingestion
    Every change is signature-verified and shape-validated before it lands.
  • Append-only by design
    Rows are inserted, never updated or deleted. The record is the source of truth.
  • Zero data loss
    Deduplicated per event, so retries never double-count.
Sales activity streamCapturing
09:24:07Scott SalugaOpportunity stageProposalWon7f3a91c4
09:21:55Mia RobertsNote addedFollow-up scheduledb20e4ad8
09:18:02SystemCall completedScoredc9d177f2
09:12:40Devon KimTask completedSend pricinga14b03e9
09:07:19Priya NairLead statusWorkingQualifiedd5c8b6a1
Append-only. Rows are never updated or deleted.
Verify

A ledger that cannot be edited or deleted.

Each event is sealed into a SHA-256 hash chain that links to the row before it. Change a single field and every hash downstream stops matching, so tampering is provable, not just unlikely.

  • SHA-256 chain of custody
    prev_hash to this_hash links the entire history into one verifiable chain.
  • Service-role write lock
    Row-level security means only the ingest service can ever write a row.
  • Audit-ready
    Hand a regulator or an executive a record they can independently verify.
SHA-256 chain of custody
#12
prev 7f3a…91c4hash b20e…4ad8
Verified
#13
prev b20e…4ad8hash c9d1…77f2
Verified
#14
prev c9d1…77f2hash 4e0a…d2b9
Tamper detected
#15
prev 4e0a…d2b9hash a14b…03e9
Verified
Any edit recomputes the hash and breaks the chain downstream.
Enrich

Know what was actually said on the call.

For completed calls and lost deals, SteelTrap captures the transcript and extracted intelligence and attaches it to the exact ledger event. The number and the narrative live in one place.

  • Call summaries and objections
    Surfaced automatically and tagged to the right lead and rep.
  • Win and loss causes
    Understand why deals close or slip, in the rep’s own conversation.
  • Confidence scored
    Every extraction carries a confidence score so you know what to trust.
Call intelligence
Discovery call · Acme Logistics
Scott Saluga · 31 min · transcript matched
Won

Strong fit on pipeline visibility. Buyer pushed back on per-seat pricing, asked to loop in their RevOps lead before signing. Rep committed to a tailored proposal by Friday.

Pricing objectionMulti-threading neededChampion identified
Extraction confidence0%
Detect

About 20 rules watch every rep, every deal.

The accountability engine evaluates each event as it arrives. Stage skipped without a call, lead left untouched, deal lost with no reason code, discount over threshold. The gaps that quietly cost you the quarter get caught the moment they happen.

  • Always-on evaluation
    Rules run against every new event, not on a nightly batch.
  • Severity tiers
    Critical, warning, and watch, so attention goes where it matters.
  • Tuned to your motion
    Thresholds and rules reflect how your team is supposed to sell.
Accountability rules engine20 rules active
warnLead untouched for 5+ days3 flagged
criticalStage advanced without a logged call1 flagged
warnDeal lost without a reason code2 flagged
watchTask overdue 48h+5 flagged
criticalDiscount over threshold, no approvalClear
Alert

The right people hear about it in seconds.

Critical violations post to Slack immediately. Everything else rolls into a 6 AM digest, plus untouched-lead and overdue-task sweeps. Managers start the day knowing exactly where to look.

  • Immediate critical alerts
    High-severity gaps reach the channel the moment they fire.
  • Daily digest and sweeps
    A single morning summary of warnings, watches, and stale work.
  • Deep links to the ledger
    Every alert links to the exact, verifiable event behind it.
Slack alertingDelivered
#sales-accountability9:24 AM
Critical · Stage advanced to Won without a logged call. Lead Acme Logistics, owner Scott Saluga.View in ledger
Daily 6 AM digest
1
Critical
5
Warnings
8
Watch
Ask

Ask the ledger anything, in plain language.

An MCP server exposes the whole ledger to Claude, read-only. Ask a question in plain English and get an answer backed by real rows, generated SQL, a 10-second timeout, and a row cap. No exports, no guesswork.

  • Natural language to SQL
    Claude writes the query; you read the answer.
  • Read-only and guarded
    Runs as a restricted Postgres role with strict timeouts and limits.
  • Grounded in the record
    Answers cite the immutable ledger, never a stale spreadsheet.
Ask SteelTrapMCP · read-only
Which reps closed deals last week without a logged discovery call?
generated sql · run as mcp_readonly
select owner, count(*) as deals
from lead_events
where event = 'won'
  and week = current_week
  and lead_id not in (
    select lead_id from lead_events
    where event = 'call_logged')
group by owner;
Reps who closed deals without a logged discovery call last week
ownerdeals
Scott Saluga2
Luis Alvarez1
Works with your stack

Built to fit where your team already works.

Alerts land in Slack, answers come back through Claude, and the record runs on infrastructure built for reliability.

Slack
Real-time alerts
Claude
Ask, via MCP
Supabase
Ledger storage
Vercel
Hosting
The command center

One place to see the whole record.

Pipeline, rep performance, and every flagged gap, all derived live from the immutable ledger. Managers stop reconstructing what happened and start acting on it.

SteelTrap · Command center
Pipeline value
$0.0k
Events captured
0
Open flags
0
Pipeline by stage
New
Qualified
Proposal
Negotiation
Won
Revenue by rep
Scott S.
$28k
Mia R.
$23k
Devon K.
$18k
Priya N.
$14k

Put your pipeline on the record.

See how SteelTrap captures, proves, and governs every sales action across your team. Private, by company invitation.

SteelTrap · Every CRM event, captured and proven